Business Support Manager – Digital Platforms

Job Description

Required Skills
• Business Support experience
• Strong analytical, financial management and organizational skills with a focus on attention to detail
• Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
• Excellent written / verbal communication skills and executive presence
• Advanced/Expert MS Office skills, especially Excel and PowerPoint
• Extremely organized/excellent time management skills
• Ability to adjust rapidly to changing demands and priorities
• Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency.
• Proven ability to develop executive ready communications and presentations.
• Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities
• Ability to influence and drive continuous process improvement
• Strong business partnering experience / skills including the ability to interact, communicate, and influence equally well within all levels of the organization
• Demonstrated strong stakeholder focus with ability to deliver collaborative results
• Executive presentation experience and strong verbal/written communication
• Consistently thinks and acts horizontally, beyond their primary set of responsibilities; is a thought leader; is proactive and connects the dots
• Thinks and acts with Operational Excellence in everything they do; relentlessly pursues and drives work to improve processes and technology that will make Bank of America the best place to work
Desired Skills
• Prior experience in finance or business support
• Experience or exposure to corporate forecasting
• Prior experience handling multiple facets of an end to end business: technology financial management, initiative planning, project management, governance, technology management, and strategy initiatives